Terms & Conditions for Job Seekers (Aspirants) and Employers

• Job Seeker / Aspirant / Candidate – An individual using the Platform to be discovered for work.
• Employer – An organisation or authorised hiring manager using the Platform to post roles and review Candidates.
• User – Either of the above, and any visitor with an account.
• Content – Profiles, CVs, videos, job posts, messages, ratings and other material submitted or generated on the Platform.

For Job Seekers: You can create a profile, record a video, apply to roles and be shortlisted. There is no fee to register unless we state otherwise.

For Employers: You can post roles, receive shortlists, watch videos, message Candidates and track applications. Some Employer features are free during a promotional period; paid plans or success fees apply as shown on the Platform or an order form.

You must be at least 18 years old and legally capable of entering into a binding agreement under the laws applicable to you. Job Seekers must use their own identity. Employers must be authorised to recruit for the organisation named.

You must not use the Platform if doing so would violate applicable sanctions, export-control, trade restrictions or other applicable laws or regulations, including those applicable to HoopJobs or its services.

Each User must provide accurate details and keep them current.

Job Seekers: Name, contact, work history and visa status if provided.

Employers: Legal name, hiring contact and authority to post.

You are responsible for passwords and for activity on the account.

Tell us at connect@hoopjobs.ai if the account is misused. We may suspend either type of account if information is false, abusive, or creates risk for the other side. We may close accounts that have remained inactive for an extended period, subject to reasonable notice where required by applicable law.

• Keep identity, experience, dates, languages, documents and video truthful and your own.
• Do not impersonate anyone or upload another person’s video or CV.
• You choose whether a profile is searchable by Employers or used only when you apply.
• If you apply for a role, the Employer may receive your profile information relevant to the application, including your CV, work experience, qualifications, skills, languages, video profile (where applicable), and relevant Platform-generated match or Trust Scores. Details of how these scores are generated and your applicable rights regarding profiling or automated decision-making are set out in the Privacy Policy.
• You may update or hide your profile. Copies already shared with an Employer during an application may remain with that Employer.
• You are not employed by HoopJobs. Any job is between you and the Employer.
• Do not treat a match score as a promise of work.

• Post only real vacancies for your organisation (or a client you are authorised to represent and say so).
• Name the role, location and essential criteria honestly.
• Do not advertise a role you cannot fill.
• Comply with labour, immigration and anti-discrimination laws that apply to the role, including UAE law for UAE roles.
• Use Candidate data only to fill the posted role or a similar open role. Do not resell, scrape, spam or build a standalone talent file from Platform data.
• Do not use a Trust Score or match score as the only reason to reject a Candidate where law restricts solely automated decisions. Apply human review.
• You run the interview, offer, visa and employment contract. HoopJobs does not run those steps unless a separate written agreement says so.
• Paid plans, seats and success fees are as stated on the order form. Promotional access (including a free period) does not create a duty to keep those terms after the period ends.
• You must ensure every person who logs in under the Employer account has authority to see Candidate data.

Job Seekers must not harass hiring staff. Employers must not harass Candidates. Neither side may ask the other for money, passport originals or unlawful fees through the Platform. Neither side may misrepresent HoopJobs as their employer or agent. Messages on the Platform must stay related to a genuine role or application.

Job Seekers own their CV and video. Employers own their job posts and branding. Each side grants HoopJobs a worldwide, non-exclusive, royalty-free licence to host, display, reproduce, format and process that Content solely to run, secure and improve the Platform, including:

• Matching, fraud checks and operational processing
• Analytics and product improvement
• AI/ML model training
• Marketing and promotional use

HoopJobs owns the Platform, HOOPJOBS marks and models. Neither side may copy, scrape, reverse-engineer or resell the Platform. An Employer may not publish a Candidate’s video outside the Platform without that Candidate’s separate consent.

AI scores are decision-support only. They can be wrong. We do not verify every statement. Where a verification feature is offered, its scope will be described in the product. Job Seekers remain responsible for their profile. Employers remain responsible for how they use a shortlist.

Job Seekers: Registration is free unless a paid extra is clearly offered and accepted.

Employers: Promotional or design-partner access may be free for a stated period. Thereafter, subscriptions, seat fees or success fees apply as published or as signed. Fees exclude tax unless stated and are non-refundable except where law requires, or we agree in writing. Price changes apply to the next billing period after reasonable notice.

Neither side may upload unlawful, discriminatory or deceptive Content; introduce malware; scrape the Platform; evade immigration or labour law; traffic people; or create multiple accounts to abuse limits.

Each side’s personal data is handled under the Privacy Policy, which is part of these Terms. Employers are independent controllers of Candidate data they export or store after viewing it.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE”. WE DO NOT WARRANT HIRING OUTCOMES FOR EMPLOYERS OR JOB OUTCOMES FOR JOB SEEKERS, NOR ERROR-FREE SCORES OR UNINTERRUPTED SERVICE.

The Platform is under active development.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HOOPJOBS IS NOT LIABLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST HIRE, LOST ROLE, LOST PROFIT OR LOST DATA, WHETHER THE CLAIM COMES FROM A JOB SEEKER OR AN EMPLOYER.

OUR TOTAL LIABILITY TO ANY USER IS CAPPED AT THE GREATER OF AMOUNTS THAT USER PAID US IN THE PRIOR TWELVE MONTHS AND USD 100.

We do not exclude liability that law does not allow us to exclude.

Each User will indemnify HoopJobs, its affiliates, officers, directors, employees and agents from and against any third-party claims, losses, damages, liabilities, costs and reasonable legal fees, arising from that User’s Content, hiring or application conduct, breach of these Terms, or violation of law. An Employer will also indemnify us for claims arising from its treatment of Candidate data after it leaves the Platform.

We may suspend a Job Seeker or Employer account for breach, legal risk or non-payment. Either side may close an account by writing to connect@hoopjobs.ai. Surviving clauses include 8 and 13–18.

Delaware law governs these Terms, without regard to its conflict-of-law rules. Mandatory rights you have in your country of residence (including UAE PDPL or labour rules, and GDPR rights) still apply where they cannot be waived.

After a 30-day good-faith discussion, courts in Delaware have jurisdiction, except that either party may seek urgent or injunctive relief from any court of competent jurisdiction, where permitted by law.

We will provide reasonable notice of material changes before they take effect, where required by applicable law. For non-material changes, the updated Terms may take effect when posted on the Platform.

Updated Terms will be posted on hoopjobs.ai. Continued use by either side is acceptance.

Notices: connect@hoopjobs.ai and HoopJobs Inc., 131 Continental Drive, Suite 305, Newark, DE 19713, USA.

By creating a Job Seeker or Employer account, you confirm you have read and agree to these Terms.