Privacy Policy

HoopJobs.ai is a Trusted AI-Powered hiring platform that connects Job Seekers with Employers.

For privacy-related inquiries, contact us at: connect@hoopjobs.ai

We collect the following categories of personal data:

A. Information You Provide Directly

• Account registration details (name, email address, phone number, password)
• Profile information (work experience, education, skills, preferred job roles, location, salary expectations)
• Curriculum Vitae / Resume
• Video recordings (including scripted live video profiles and mock interview responses)
• Messages and communications with other Users or with us
• Job applications and related documents
• Feedback, ratings, and interview notes
• Company information (for Employers): company name, industry, size, hiring manager details, job descriptions

B. Information Collected Automatically

• Device and technical data (IP address, browser type, operating system, device identifiers)
• Usage data (pages visited, features used, time spent, click patterns)
• Cookies and similar tracking technologies
• Log data and analytics

C. Information from Third Parties

• Verification data (where you choose to verify identity, education, or employment)
• Publicly available professional information (e.g., LinkedIn, if you choose to connect)
• Information from employers or other Users in the context of applications and interviews

D. AI-Generated Data

• Match scores, predictive fit scores, Trust Scores, and recommendations generated by our AI systems based on the information you provide

We use your personal data for the following purposes:

• To create and manage your account
• To provide AI-powered matching, shortlisting, and job recommendations
• To generate and display Trust Scores and profile insights
• To enable video profiling, mock interviews, and feedback features
• To facilitate communication between Job Seekers and Employers
• To process job applications and track their status
• To improve and personalise the Platform and our AI models
• To verify identity and reduce fraud (where applicable)
• To send service-related notifications and important updates
• To send marketing communications (only with your consent, where required)
• To comply with legal obligations and enforce our Terms
• To analyse usage trends and improve Platform performance and security

We process your data based on:

• Your consent (e.g., for marketing or certain optional features)
• Performance of a contract (providing the Services you requested)
• Our legitimate interests (improving the Platform, security, fraud prevention, analytics)
• Compliance with legal obligations

We may share your personal data with:

• Employers — when you apply for a job or make your profile visible, relevant profile, CV, video, and score information is shared with the Employer
• Service providers — cloud hosting, analytics, email delivery, payment processors, identity verification partners, and AI infrastructure providers (bound by confidentiality obligations)
• Professional advisors — lawyers, auditors, and consultants
• Authorities — when required by law or to protect our rights
• Business transfers — in the event of a merger, acquisition, or sale of assets

We do not sell your personal data to third parties.

HoopJobs operates primarily from the United Arab Emirates and may process data in other countries. When we transfer personal data outside the UAE, we implement appropriate safeguards to protect your information in accordance with applicable data protection laws.

We retain your personal data only for as long as necessary to fulfil the purposes described in this Policy, including:

• For as long as your account remains active
• To comply with legal, accounting, or reporting obligations
• To resolve disputes and enforce our agreements

You may request deletion of your account and associated data (subject to legal retention requirements).

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or alteration. These measures include encryption, access controls, and secure infrastructure.

However, no method of transmission or storage is completely secure. You use the Platform at your own risk.

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict certain processing
• Withdraw consent (where processing is based on consent)
• Request data portability
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at connect@hoopjobs.ai. We will respond within a reasonable timeframe.

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyse Platform usage
• Improve performance and security

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality.

HoopJobs is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a minor, we will take steps to delete it.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised “Last Updated” date. Continued use of the Platform after changes constitutes acceptance of the updated Policy.

Significant changes will be communicated via email or prominent notice on the Platform where appropriate.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: connect@hoopjobs.ai
Website: https://hoopjobs.ai

By using HoopJobs.ai, you acknowledge that you have read and understood this Privacy Policy.